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Companies are paving their way for growth with InvestGlass

Our customers are showing how great processes are the way to scale sustainably
Retail Bank and Mortgage

Credit Agricole Next Bank

In a strategic move aimed at transforming the customer experience and automating internal operations, Crédit Agricole Next Bank deployed its new prospect management platform and CRM in March 2024. This launch marks a significant step in the digitalisation of retail banking.

Maxime Charton, Deputy Director of Development, is at the forefront of this initiative and expresses his satisfaction with the successful implementation of this new automation tool. “The deployment of InvestGlass within Crédit Agricole’s Next Bank represents much more than a technical improvement; it is a cultural transformation which allows the bank to continue to innovate and improve its digital journeys in the service of its customers”, declares Maxime Charton.

The right message at the right time, thanks to personalised journeys


The choice of InvestGlass as a lead management solution responds to a major challenge encountered by Crédit Agricole Next Bank: responding effectively to the needs of a growing customer base while managing significant linguistic diversity among employees and customers, who speak more than four different languages. The flexibility and automation capabilities of InvestGlass were decisive in offering an adapted response to this imposing flow of new clients while guaranteeing a personalised and efficient service.


The digitalisation of prospect management: the InvestGlass platform as a backbone


The appointment scheduling, prospect flow automation, and mailing tools integrated into InvestGlass were crucial in achieving this objective. They allowed the bank to manage its communications more agilely and personalizedly, regardless of the channel used. “InvestGlass allows us to optimise our operational efficiency while significantly improving our clients’ experience,” adds Stephane Graeffly, Director of the online agency.

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Stories in the Spotlight

United Nations in Geneva
Public Sector

Embassy of Lebanon

The embassy and consulate are using InvestGlass for their national’s application forms, booking events and more. The fact that InvestGlass is Swiss-neutral can be a significant advantage for its public sector clients. Switzerland is known for its political neutrality and stability, which can provide reassurance to governments and other public sector organizations that their data and processes are secure and protected.
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Private Bank

Arab Bank (Switzerland)

InvestGlass customized, end-to end solution allows Arab Bank (Switzerland) to offer a superior client experience while staying ahead of innovative client centric technologies without neglecting security, privacy or client facing interactions. It enables advisors to quickly and efficiently analyse portfolio risk and capture opportunities in order to offer individualised financial advice in-line with the latest regulations.
Geneva, Switzerland
Fund distribution

Siega

Siega SA is one of the Swiss leading fund advisor and distributor. InvestGlass is perfectly suited CRM for fund distributor looking to automate content distribution and track fund investments.
Eiffel Tower at Paris, France
Business Process Outsourcing

Majorel

They offer industry-specific Business Process Outsourcing (BPO) services for our clients with a focus on our different growth verticals.
London
Prime Broker

Linear

Established in London since 2010, and with over 50 employees, Linear Investments is one of the country’s leading prime broker. InvestGlass offers a turn-key solution to build a “robo-advisor”. Linear Investments’ clients build their on-boarding forms to acquire their prospects’ investment preferences. Answers are stored into a professional grade client relationship management cloud.
Geneva, Switzerland
Wealth Management

Conduit Group

Based in Singapore and Switzerland, Conduit Group helps individuals, families, corporations, and institutions raise, manage, and distribute the capital they need. InvestGlass offers a frictionless solution to grow our operation sustainably. It’s all about automations.
london
Asset Manager

AEON

Credit-focused investment manager based in London. They are fixed-income investors and operate globally. They invest across the credit spectrum on behalf of our stakeholders, families, foundations, institutions, and sovereigns.
brown and white concrete building near body of water during daytime
Fintech

B-sharpe

b-sharpe is a Swiss company that works with you – offering transparent, reliable, and straightforward currency exchange services at a fair price – so you stay in control of your finances, whether you’re a business or a private individual.